MAQ Software is looking for highly motivated Systems Engineers/Systems Administrators. The position requires strong technical and communication skills.
Responsibilities
• Monitoring systems/servers and functions
• Support hundreds of production Windows servers in a 24X7 shift model
• Identify and document common recovery procedures for service impacting incidents
• Establish and follow a ROB (Rhythm of Business) to ensure that all break / fix issues are resolved in a timely manner or escalated to the appropriate group
• Develop, communicate and drive Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world class quality, and cost efficacy
• Drive operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure
• Managing customer interaction with utmost professionalism, courtesy and responsiveness
Desired Candidate Profile
• B.E./ B. Tech. in Computer Science /Information Technology/Electronics and Communication/Electronics and Electrical from reputed university with minimum 60% aggregate
• Demonstrate strategic thinking, quantitative and analytical skills, team leadership, and collaboration
• Excellent problem resolution, judgment, and decision-making skills
Skills and Abilities
• Excellent communication skills (spoken and written English)
• Ability to work in shifts
• High level technical trouble-shooting ability
• Customer orientation
• Ability to multitask and work 6 days a week (48.5 hours per week at a minimum)
Qualifications:
BE / B.Tech (Computer Science, Electrical and Electronics, Electronics and Communication, Information Technology)
Minimum Marks: 60%
Job Location: Hyderabad / Secunderabad
No. of Job opening: 10
Salary Range: Rupees 2,25,000 - 3,25,000
Eligible candidates, click here to apply. All the Best.
Regards,
Uday
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